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Virtuafighter.com down?

Discussion in 'Site News, Questions and Feedback' started by ice-9, Jun 15, 2006.

  1. ice-9

    ice-9 Well-Known Member

    It happens to me a lot too. I've been badgering our host for the past couple weeks about why the network has been so bad, and they finally admitted fault on their part:

    [ QUOTE ]
    Hello,

    Excuse me for the delayed reply. Unfortunately, we have experienced a CPU load on the server that hosts your account. Our system administrator have resolved the issue and they are working hard in order to prevent it to happen in the future.

    Excuse us for the inconvenience caused and thank you for your understanding and patience regarding this matter.

    If you have further questions, you are more than welcome to contact us by opening a ticket.

    Best Regards,

    Nigel
    Support Team
    SiteGround.com

    [/ QUOTE ]

    So please be patient with us and I apologize for the problems we've been having recently.

    One potential tip--when I try to view pages in VFDC and it returns an error or a page not found, usually if I refresh the page once or twice I eventually do manage to get on the page. Obviously that is less than ideal and hopefully our host will fix the problem soon.
     
    ice-9, Jun 15, 2006
    #1
  2. THE_WALL

    THE_WALL Well-Known Member

    Hello this is THE_WALL: having the same problems on 7/06/06. Confused as to where my E-Mails are at and why the show all button isn't working.
     
    THE_WALL, Jul 6, 2006
    #2
  3. Vic_Viper

    Vic_Viper Member

    Don't know if this is where to post this but im getting access denied when trying to enter the forums
     
    Vic_Viper, Jul 7, 2006
    #3
  4. BiakkoSoShoda

    BiakkoSoShoda Well-Known Member

    so, that's why when i try to acces some forums the answer is "acces denied"... Gulp.
     
    BiakkoSoShoda, Jul 7, 2006
    #4
  5. Myke

    Myke Administrator Staff Member Content Manager Kage

    PSN:
    Myke623
    XBL:
    Myke623
    Our host has recently moved our account to another server, and as a result a previously enabled option in our forums was no longer compatible, and caused the problems you all experienced recently.

    Things should be restored for now.
     
    Myke, Jul 7, 2006
    #5
  6. Myke

    Myke Administrator Staff Member Content Manager Kage

    PSN:
    Myke623
    XBL:
    Myke623
    Contrary to my previous post, all wasn't quite fixed yet with VFDC.

    But now I'm pleased to say that it should be back to business as usual.

    Sorry if I haven't replied to your PM regarding the recent problems. It's not that I'm ignoring you, it's just that it gets tiring answering the same question 20 times, but most importantly I'm on vacation!

    In any case, France for the finals in the World Cup! Allez les blues!
     
    Myke, Jul 8, 2006
    #6
  7. Pai_Garu

    Pai_Garu Well-Known Member

    Myke: I think we lost quite a bit of the most recent posts before the site went down. Not a big deal, but just worthy to note.
     
    Pai_Garu, Jul 8, 2006
    #7
  8. Myke

    Myke Administrator Staff Member Content Manager Kage

    PSN:
    Myke623
    XBL:
    Myke623
    The command lists and character/system documents don't appear to work for the time being, so bear with it for the time being. I'll post again when they're restored.
     
    Myke, Jul 8, 2006
    #8
  9. Myke

    Myke Administrator Staff Member Content Manager Kage

    PSN:
    Myke623
    XBL:
    Myke623
    [ QUOTE ]
    Myke said:

    The command lists and character/system documents don't appear to work for the time being, so bear with it for the time being. I'll post again when they're restored.

    [/ QUOTE ]

    Should be working now.

    Let me know if you find anything else broken.
     
    Myke, Jul 8, 2006
    #9
  10. ice-9

    ice-9 Well-Known Member

    VFDC was down for the past 16 hours. Our host was transferring our site and some other sites to a new, faster server but encountered unforseen issues. Those issues have now been resolved and our site should be back to normal, and possibly better than before!
     
    ice-9, Nov 11, 2006
    #10
  11. Myke

    Myke Administrator Staff Member Content Manager Kage

    PSN:
    Myke623
    XBL:
    Myke623
    Apologies for the recent down time. We've experienced loading issues with the host (again) and have since been relocated to another server as a temporary measure.

    One option is to prune the forum database, making it lighter weight and hence less of a load, but I really don't want to do this, and I don't think our database is that large.

    Another option is to upgrade the forum software. The latest version of ubb.threads apparently is more efficient at searching, so that may alleviate the loading issue as well.

    However, none of these options will guarantee that the problem won't occur again. So please be patient over the short term while I try to determine the best way forward.
     
    Myke, Dec 28, 2006
    #11

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